Ask UF » Computing and Networking

Where can I get further computing assistance?

ayola — Thu, 09 Jul 2009 21:01:50 +0000

For all of your computing needs, contact the UF Computing Help Desk.

Phone: 352-392-4357 (HELP)
Email: helpdesk@ufl.edu
Walk-in: HUB 132

What is a GatorLink account and what do I need it for?

askuf — Wed, 28 Sep 2005 21:57:50 +0000

GatorLink is the credential used for access to most campus systems, including the myUFL Portal, wireless and local networks. Every current student, faculty and employee must have a GatorLink username and password. Certain affiliate groups are also eligible for GatorLink. To use GatorLink, you must agree to UF Acceptable Use Policies.

GatorLink provides a short username@ufl.edu e-mail address. Official university communications are sent to students at this email address. Faculty, employees and students may use this mailbox or may elect to forward mail sent to this address to a different service (students may only forward to a campus email service). Services offered to all current faculty, staff and students, include the mailbox, web space and charged services.

Visit the GatorLink website for more information.

How do I check my ufl.edu email when I am not in school?

askuf — Wed, 28 Sep 2005 21:57:23 +0000

If you have a GatorLink mailbox, you can check your email on the web at http://webmail.ufl.edu. You must signon using your GatorLink username and password. If you rarely check your GatorLink mailbox, you might want to forward your “ufl.edu” email to the email system you do check. You can do this by choosing the Modify command on the GatorLink web page. Login, then select “Email forwarding” from the menu and follow the instructions.

Visit our Help Desk wiki, for more information on how to set up a third party client to check your e-mail.

Instructions to configure GatorLink dialup

askuf — Wed, 28 Sep 2005 21:42:47 +0000

The Gator Link Internet dial-up service can be used to connect your home computer to campus computers, to other computers in the world, or to the Internet. Dial-up differs from the high speed connections because it uses a modem and a phone line which are slower than cable, DSL or campus Ethernet connections.

Dial-up service is available as a Gator Link service to all faculty, staff and students at the University of Florida for the rate of $5.00 per month. This monthly charge provides you with 3600 minutes (60 hours) of local use. You may extend your dialup time by authorizing charges beyond your allocated use ($.0083 per minute beyond baseline allocation).

The Gator Link dialup service consists of a pool of 56 Kbps V.90 modems connected to Cisco communications servers. A communications server is a device that links your modem connection to the UF campus computer network and to the Internet off-campus.

This service is for your use while at the University of Florida. It may not be used for commercial activities. All federal, state or local laws and University of Florida policies must be adhered to while using your account.

Click here, for more information on how to set up your GatorLink Dial-Up account.

Does the University provide free Web space for student organizations?

askuf — Wed, 28 Sep 2005 21:37:48 +0000

If you are trying to put a Web site together for yourself as an individual, you can use GatorLink Plaza Web space. If you are putting a Web site together for the fraternity, the President of the Fraternity can come to HUB 132 and apply for a Student Organization Grove account. This must be a verifiable organization and President (with the Student Union or Intra-fraternity Council).

Once you have the account, refer to http://grove.ufl.edu for instructions on putting a Web page up.

How do I set up GatorLink email?

askuf — Wed, 28 Sep 2005 21:33:30 +0000

If you receive your email at the GatorLink mailbox, you can read mail from the GatorLink WebMail site.

Visit our Help Desk Wiki for the latest information on how to set up a third party client. You can also contact the UF Computing Help Desk for further assistance.

Can I connect my laptop on campus?

askuf — Wed, 28 Sep 2005 21:32:53 +0000

In order to connect a laptop to the network from a campus location, your laptop must have an Ethernet card and a Category V patch cable.

If you are at a UF Library, follow instructions on the
Library Laptop Connections site.

CIRCA labs and some other locations require a GatorLink signon in order to connect. Configuration instructions are under CIRCA Internet Port Service on the UF Software CD. Additional information is on the CIRCA Walkup Authentication site.

How do I get a computer account?

askuf — Wed, 28 Sep 2005 21:23:27 +0000

UF students, faculty and staff should get a GatorLink computer account. GatorLink offers free baseline services, including a mailbox or email routing, a $5/month charge for Internet dialup, web space and campus lab access. Additional charged services include overquota monthly dial-up, UNIX services, and laser/color print. A GatorLink brochure is available in HUB 132.

You can create your account online at the UF Portal site or in person at HUB 132.

Other computer accounts may be available to you. Visit our Help Desk wiki for more information.

Connectivity Options on Campus

askuf — Wed, 28 Sep 2005 21:20:16 +0000

The University provides different types of internet connections to different individuals.

Students living in the dorms, connect via the Housing Internet system called DHNet.

All UF faculty, staff and students have access to the UF Wireless, GatorLink dial-up, WIPA and Walk-Up authenticated ports.

For more information on how to connect on campus, visit our Help Desk Wiki.

What do I do if my GatorLink password is expired?

askuf — Wed, 28 Sep 2005 21:01:00 +0000

If you have web access and you remember the expired password, change your password from the GatorLink web page by selecting the Change Password command. If you are not able to dialup using your GatorLink account, use GatorLink “guest” dialup to get restricted web access to the GatorLink web page. To use “guest” dialup, replace the username and password with username guest and password guest in the dialup box. Dial up as usual. Your web browser will only be able to access the GatorLink page.

If you have forgotten your password, see the question “What do I do if I forgot my GatorLink password?”