Ask UF

What is a GatorLink account and what do I need it for?

askuf — Wed, 28 Sep 2005 21:57:50 +0000

GatorLink is the credential used for access to most campus systems, including the myUFL Portal, wireless and local networks. Every current student, faculty and employee must have a GatorLink username and password. Certain affiliate groups are also eligible for GatorLink. To use GatorLink, you must agree to UF Acceptable Use Policies.

GatorLink provides a short username@ufl.edu e-mail address. Official university communications are sent to students at this email address. Faculty, employees and students may use this mailbox or may elect to forward mail sent to this address to a different service (students may only forward to a campus email service). Services offered to all current faculty, staff and students, include the mailbox, web space and charged services.

How do I get a computer account?

askuf — Wed, 28 Sep 2005 21:23:27 +0000

UF students, faculty and staff should get a GatorLink computer account. GatorLink offers free baseline services, including a mailbox or email routing, a quota of free Internet dialup per month, web space and campus lab access. Additional charged services include extra monthly dialup, UNIX services, and laser/color print. A GatorLink brochure is available in CSE 520.

You can create your account online at the
GatorLink web site or in person in CSE 214, CSE 520 or in CIRCA computer labs.

Other computer accounts may be available to you. Check the handout
UF Computer Accounts.

Why do I have two NERDC passwords but only one userid?

askuf — Wed, 28 Sep 2005 21:20:49 +0000

NERDC has two major systems available to our users; NERMVS, and NERSP. When you get a NERDC account (and userid), you have access to both of these systems. However, these two systems do not share a common userid/password database; consequently, changing your password on one system does not change it on the other. If you want your password to be the same on both systems, you have to change it on both systems, separately.

NERMVS includes NERTSO, NERCICS, UF Admin. Applications, and the NERDC Dial-Up servers; all these services use the NERMVS password database. Changing your NERMVS password changes it for all of these services, but not for NERSP. NERSP (the NERDC AIX/UNIX service) uses its own, separate password database. Changing your NERSP password has no effect on your NERMVS password.

For more information about NERDC passwords and how to change them, go to http://docweb.nerdc.ufl.edu and type D0005 in the NERDC DOCID= box. Click on Get It! If you have additional questions, please contact us at the NERDC Support Desk at (352)392-2061, SUNCOM 622-2061.

I understand the free dialup quotas for Gatorlink change recently. What are they now? Where is the documentation?

askuf — Wed, 28 Sep 2005 21:20:16 +0000

This documentation is on the GatorLink web site.

What do I do if my GatorLink password is expired?

askuf — Wed, 28 Sep 2005 21:01:00 +0000

If you have web access and you remember the expired password, change your password from the GatorLink web page by selecting the Change Password command. If you are not able to dialup using your GatorLink account, use GatorLink “guest” dialup to get restricted web access to the GatorLink web page. To use “guest” dialup, replace the username and password with username guest and password guest in the dialup box. Dial up as usual. Your web browser will only be able to access the GatorLink page.

If you have forgotten your password, see the question “What do I do if I forgot my GatorLink password?”

What do I do if I forgot my GatorLink password?

askuf — Wed, 28 Sep 2005 20:52:54 +0000

If you forget your password, and have previously stored an additional ID in the system, you can reset your own password online by providing the ID and your Gator-1 card number. To store an additional ID, go to the Modify command and select Forgotten Password Insurance from the menu. Follow the instructions.

Otherwise, contact your GatorLink customer service representative, call 392-HELP or come in person to the UF Computing Help Desk at E214 CSE with your Gator-1 card. A customer service representative will assist you. Remember, if your password is reset, the password for all of your GatorLink services will also be reset.